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When the new Vice President of Loss Prevention for a national department store chain assessed his company’s fulfillment center security, he knew a change was needed. The current security vendor was not as responsive as the retailer needed them to be. So the VP went back to the security partner he already knew and trusted. He called on Vector Security Networks to secure the 180,000 square foot fulfillment center.

The fulfillment center needed a complete new video system, including wiring and cameras, and the current provider was simply not meeting deadlines. We provided a competitive bid to design a better, more holistic solution that would still meet the tight timeframe the company was facing.

The retailer was so pleased with the solution exceeding all of their requirements, they reached out again when it was time to help them reimagine the department store experience. In response, our team created a new store video platform design that included the flexibility and scalability necessary for a growing department store brand.

This expanding department store brand needed a a security partner – not just another vendor. One that understands how to integrate video and alarm systems into one comprehensive program for the customer facing department and, equally as important, for the warehouse fulfillment side of their business.