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Vector obtains personal information from various sources about individuals and businesses. Depending on how you use our Site and Services, we may collect the following:
Personal Information You Provide:
Data Collected Online:
Please note that you can restrict some online collection of user, device, and tracking data collected using cookies and other internet technologies. See “Choices about the Use of Your Personal Information.”
We allow authorized third parties to access your personal information when there is a legitimate business reason to do so. Third parties with access to personal information are authorized to use the personal information as necessary to provide services to us and, at a minimum, are required to protect the confidentiality of that personal information as required by legal or professional obligations (except for Authorities, as defined below). Third parties who may have access to your personal information include:
Vector uses reasonable technical, operational, and administrative measures to safeguard your personal information in a manner that is commensurate with the sensitivity of such personal information. Unfortunately, no form of storage or transmission is completely secure. If you have reason to believe that your personal information has been compromised as a result of the Site or Services, please contact us immediately as set forth below under “Contact Information.”
We additionally want to remind you that email is not secure against interception. In the event that you submit credit card information and/or EFT/ACH information, please do not provide such information via unsecured e-mail, general fax, or general voicemail. Below are more secure methods for you to provide credit card information and/or EFT/ACH information:
(i) Through our secure payment portal available at www.vectorsecurity.com/customer/login;
(ii) Speak live with a Vector Security representative; or
(iii) Provide via encrypted email.
Vector strongly encourages consumers and other customers with access to the payment portal identified in (i) above to make payment(s) through such payment portal. For further information about Vector’s safeguarding of credit card, electronic funds transfer, and automated clearing house transactions, please contact us as set forth below under “Contact Information.”
You are responsible for choosing a secure user name and password when you set up a payment portal account and should take precautions to keep your username and password confidential. Some precautions include, among others: (1) choosing a password that you do not use on any other online account; (2) not sharing your password with anyone, including anyone who claims to work for us; (3) changing your password from time to time; and (4) protecting your computer and mobile devices against unauthorized access.
It is important that the personal information Vector holds about you is accurate and current. You are responsible for informing Vector of changes to such information. You can update or correct your alert contact list and billing information using your Vector online account or by contacting your local Vector branch office. For other account changes, please contact your local Vector branch office. If you do not know your local Vector branch office please visit www.vectorsecurity.com to search by zip code or click on the Locations tab to view a list of all Vector offices. We will make reasonable efforts to modify your information promptly in our records.
We will retain your personal information as long as your customer account is active; as needed to provide you with access to the payment portal; as necessary to comply with our legal obligations, to implement our document retention policy, resolve disputes, and enforce our agreements; and for marketing purposes.
Vector Security, Inc.
2000 Ericsson Drive
Warrendale, PA 15086